Traveling Knife GalCutco's Forever Guarantee covers all Cutco products for home use. If you're not satisfied with performance, Cutco corrects or replaces the item. Knives get free sharpening for life. Items damaged by unconventional use are replaced for half the current retail price. And there's a 15-day unconditional money back guarantee (engraved items excluded). A nominal return shipping and handling fee applies to service by mail.
The four parts
| Part | What it means |
|---|---|
| Forever Performance | Not completely satisfied with how a product performs? Cutco will correct the problem or replace it. |
| Forever Sharpness | Free sharpening of straight and Double-D knives after extended use, up to 40 items per request. |
| Forever Replacement | Damaged through unconventional use (a garbage disposal, a melted handle, cutting things it isn't designed for)? Replaced for half the current retail price. |
| 15-Day Money Back | Full refund of the purchase price within 15 days of receiving it, for any reason. Engraved or personalized items are excluded from the refund, but the rest of the guarantee still applies. |
What isn't covered
- Items bought for resale or used commercially (it's for consumer, in-home use).
- Cutting boards aren't covered forever, though Cutco may replace them under normal use.
- A nominal return shipping and handling fee applies to service by mail.
How to use it
Bring items to Faith's service events, request service through Faith, or submit a request at cutco.com and mail them in. See how to get Cutco knives sharpened.
Questions
What does the Cutco Forever Guarantee cover?
Performance (Cutco corrects or replaces), free sharpening, half-price replacement for items damaged by unconventional use, and a 15-day money back guarantee.
Is Cutco sharpening really free?
Yes; a nominal return shipping and handling fee applies when you mail items in.
Does the Forever Guarantee transfer to a new owner?
Cutco's guarantee covers Cutco products in consumer home use; ask Faith about a specific situation.
What if I put my Cutco knife in the garbage disposal?
Damage from unconventional use like that is replaced for half the current retail price.
Keep reading
Sources: Cutco: The Forever Guarantee · Cutco: Just the Facts · Cutco: Knife Sharpening & Repair