Cutco's Forever Guarantee includes free sharpening of straight and Double-D knives. The easiest way is to bring them to one of Faith's service events or request sharpening through her. You can also request service at cutco.com and mail them to Cutco in Olean, New York. A nominal return shipping and handling fee applies by mail, with up to 40 items per request.
With Faith
Faith Perkins holds Cutco service events across the country. Bring your knives, and she'll get them sharpened and check them over. See upcoming events or request sharpening or repair.
By mail
- Submit a service request at cutco.com/customer/return-repair and print the confirmation.
- Pack the knives (below) with the printed confirmation in a sturdy corrugated box.
- Ship to Cutco Cutlery Return/Repair, 322 Houghton Ave, Olean NY 14760, with the carrier of your choice.
A nominal return shipping and handling fee applies, based on the number of items. Allow a few weeks after Cutco receives them.
How to pack knives
- Send knives clean, each wrapped separately and the blade fully covered.
- No tape on blades or handles.
- Don't send the block or tray, and don't use a padded or paper envelope.
Questions
Does Cutco sharpen knives for free?
Yes. The Forever Guarantee includes free sharpening of straight and Double-D knives; a nominal return shipping and handling fee applies by mail.
How many knives can I send?
Up to 40 items per service request.
Where do I send Cutco knives for sharpening?
Cutco Cutlery Return/Repair, 322 Houghton Ave, Olean NY 14760, after submitting a service request. Or bring them to Faith's events.
Keep reading
- The Cutco Forever Guarantee, Explained
- The Cutco Double-D Edge, Explained
- How to Sharpen Kitchen Knives
Sources: Cutco: Knife Sharpening & Repair · Cutco: The Forever Guarantee
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